Patient Experience Specialist

The Eye Center of NWA is now hiring for a multi-department position. This position will provide support to our Front Desk, Optical, and Contact Lens departments. Applicants need to be flexible, have basic computer and phone skills, and excellent customer skills. Above all, a positive and caring attitude.

Responsibilities:
  • Assist Optical with the greeting patients, and gathering information.
  • Answering phones.
  • Ordering and dispensing of contact lenses.
  • Stocking of Contacts and Frames.
  • Scheduling Appointments.
  • Patient Check in / Check out.
  • Precertification and filing of insurance.
  • Filing of invoices.
  • Assisting with the flow of patients between Departments.